Licensing

  • Each purchase of The Cost of Convenience includes a single-user (household) license.

    That means:

    • You can download, read, and use the book for your own personal use

    • You can share it within your household (up to five related people living at the same address)

    • You can keep and revisit your copy over time

    It does not include:

    • Sharing the file with people outside your household

    • Sending copies to friends, coworkers, or clients

    • Sharing with family members who live at a different address

    • Sharing with roommates or others at the same address who are not family

    • Uploading the file to shared drives, forums, or internal company systems

    Team and Organizational Use

    If you want to use this book across a group, team, or organization, you’ll need a different license.

    This includes:

    • Sharing with multiple people outside your household

    • Using it in a workplace, team, or client setting

    • Distributing it internally within a company or organization

    • Using it as part of training, workshops, or programs

    For these cases, please contact us to set up a team or enterprise license.

    Formats and Availability

    This purchase is for the digital PDF edition sold directly through this site.

    Later this year (or early next year), the book will also be available through major retailers in additional formats, including:

    • paperback

    • eBook

    • possibly hardcover

    This license applies only to the version purchased here.

    Why This Matters

    This work is sold directly and is not tracked per user.

    Clear licensing makes it possible to:

    • keep access simple

    • avoid restrictions or monitoring

    • protect the author’s work while still making it accessible

    Questions

    If you’re not sure what applies to your situation, reach out. We’re happy to clarify.

  • Each purchase of The Digital Life Security System includes a single-user (household) license.

    That means:

    • One person can download, read, and use the workbook and companion spreadsheet

    • You can use it for your own setup—your accounts, your devices, your systems

    • You can also share it with your immediate household (up to five people) if you are related and live at the same address

    It does not include:

    • Sharing the files with people who are not part of your household

    • Sharing with family members who live at a different address

    • Sharing with roommates, housemates, or others living at the same address who are not family

    • Uploading it to shared drives, team folders, or internal systems

    Team and Enterprise Use

    If you want to use this system beyond a single household, individuals and households can purchase their own single-user license or you can purchase a different license.

    This includes:

    • Sharing the workbook or spreadsheet with multiple people outside your household

    • Using it inside a business, department, or client engagement

    • Running workshops or training sessions based on the system

    • Distributing it internally across a company or organization

    For these cases, please contact us to set up a team or enterprise license.

    Why This Matters

    This work is sold directly and is not tracked per seat.

    Clear license boundaries make it possible to:

    • Keep the system simple to use

    • Avoid invasive tracking or restrictions

    • Protect the author’s work while still making it accessible

    Questions or Custom Use

    If you’re not sure what applies to your situation, reach out. We’re happy to clarify and help you find the right setup.

  • Each purchase of the Complete Security Bundle includes a single-user (household) license.

    That means:

    • One person can use all materials

    • Or one household (up to five related people living at the same address) can use them together

    It does not include:

    • Sharing with people outside your household

    • Sharing with family at a different address

    • Sharing with roommates or unrelated individuals

    • Uploading to shared drives or internal company systems

    Team and Enterprise Use

    You will need a team or enterprise license if you plan to:

    • Use this inside a business or organization

    • Share across multiple employees or teams

    • Run training sessions or workshops

    • Distribute internally

    Please contact us for team and enterprise licensing.

    Why This Matters

    These materials are delivered directly and are not tracked per user.

    Clear licensing:

    • Keeps the system simple

    • Avoids restrictions or monitoring

    • Protects the author’s work

Privacy Policy

  • Effective Date: June 10, 2026

    1. Introduction

    Haven Smith & Company ("we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

    This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, use our services, complete assessments, download resources, purchase products, or otherwise interact with Haven Smith & Company.

    By using this website, you agree to the practices described in this Privacy Policy.

    2. Information We Collect

    Information You Provide

    We may collect information you voluntarily provide, including:

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Information submitted through contact forms

    • Information submitted through assessments, scorecards, questionnaires, or surveys

    • Information related to purchases or transactions

    Information Collected Automatically

    We may automatically collect certain information, including:

    • IP address

    • Browser type

    • Device information

    • Operating system

    • Pages visited

    • Time spent on pages

    • Referring websites

    • General website usage information

    This information helps us understand how visitors use our website and improve our content and services.

    3. How We Use Information

    We may use information to:

    • Deliver products, services, reports, and resources

    • Provide Digital Safety Score™ results and related recommendations

    • Respond to inquiries and customer support requests

    • Process transactions

    • Improve our website, products, and services

    • Analyze website performance and usage

    • Send newsletters, educational content, product updates, and marketing communications

    • Maintain business records

    • Comply with legal obligations

    4. Email Communications

    If you provide your email address, we may send:

    • Assessment results

    • Product delivery emails

    • Educational content

    • Newsletters

    • Product updates

    • Promotional communications

    You may unsubscribe at any time using the unsubscribe link included in our emails.

    5. Assessments and Scorecards

    Haven Smith & Company may offer assessments, questionnaires, scorecards, and similar tools.

    Information submitted through these tools may be used to:

    • Calculate results

    • Generate reports

    • Provide recommendations

    • Improve future products and services

    • Deliver educational content relevant to the topics addressed

    Assessment results are educational in nature and should not be considered professional, legal, financial, cybersecurity, insurance, or medical advice.

    6. Payments

    Payments are processed through third-party payment providers such as:

    • Stripe

    • PayPal

    • Squarespace Payments

    We do not store complete payment card information on our systems.

    Payment information is handled according to the privacy and security practices of the payment provider.

    7. Third-Party Services

    We may use third-party services to operate our business, including:

    • Website hosting providers

    • Payment processors

    • Email marketing platforms

    • Analytics providers

    • Customer relationship management (CRM) systems

    • Assessment and scorecard platforms

    • File and content delivery providers

    These providers may receive information only as necessary to perform services on our behalf.

    8. Sharing of Information

    We do not sell personal information.

    We may share information:

    • With service providers supporting business operations

    • To comply with legal obligations

    • To protect our rights, customers, or property

    • In connection with a business transfer, merger, acquisition, or sale

    9. Data Retention

    We retain personal information only as long as reasonably necessary to:

    • Provide products and services

    • Deliver purchased materials

    • Maintain business and tax records

    • Comply with legal obligations

    • Resolve disputes

    Retention periods may vary depending on the type of information involved.

    10. Cookies and Analytics

    Our website may use cookies and similar technologies to:

    • Improve website functionality

    • Analyze website traffic

    • Understand visitor behavior

    • Improve user experience

    You may disable cookies through your browser settings, although some website functionality may be affected.

    11. Security

    We use reasonable administrative, technical, and organizational measures to protect personal information.

    No system can guarantee absolute security. Users should understand that internet transmissions and electronic storage always involve some level of risk.

    12. California Privacy Rights

    If you are a California resident, you may have rights under applicable California privacy laws, including rights related to:

    • Access

    • Correction

    • Deletion

    • Information regarding personal data collection and use

    Requests may be submitted to:

    hello@havensmith.company

    13. Children's Privacy

    Our website and services are not directed toward children under the age of 13.

    We do not knowingly collect personal information from children under 13.

    14. Changes to This Policy

    We may update this Privacy Policy periodically.

    Any updates will be posted on this page along with a revised Effective Date.

    15. Contact

    Questions regarding this Privacy Policy may be directed to:

    Haven Smith & Company
    hello@havensmith.company

Terms of Service

  • Effective Date: May 4, 2026

    1. Agreement

    By using this site or purchasing any product, you agree to these terms.

    If you do not agree, do not use the site.

    2. Products and Services

    Haven Smith & Company provides:

    • Digital products (books, workbooks, assessments)

    • Consulting and advisory services

    All products are provided “as is.”

    3. No Guarantees

    The content is for informational and educational purposes.

    We do not guarantee:

    • specific outcomes

    • prevention of fraud or loss

    • that your systems will be fully secure

    You are responsible for your own decisions and actions.

    4. Intellectual Property

    All content is owned by Haven Smith & Company.

    This includes:

    • books

    • workbooks

    • assessments

    • written content

    You may not:

    • copy, reproduce, or distribute

    • resell or republish

    • use content for commercial purposes

    Except as allowed under the product’s licensing terms.

    5. Licensing

    Each product includes specific licensing terms (outlined on the Licensing information on this website).

    In general:

    • purchases are for individual or household use

    • sharing outside that scope is not allowed

    For team or enterprise use, contact us.

    6. Payments and Refunds

    All sales are final unless otherwise stated.

    Because products are digital and delivered immediately, refunds are generally not provided.

    If there is an issue with access or delivery, contact us.

    7. Use of Site

    You agree not to:

    • misuse the site

    • attempt to interfere with its operation

    • use content in a way that violates these terms

    8. Limitation of Liability

    To the fullest extent permitted by law:

    Haven Smith & Company is not liable for:

    • financial loss

    • data loss

    • account compromise

    • indirect or consequential damages

    Use of this site and its content is at your own risk.

    9. Services and Advice

    If you engage in consulting or advisory services:

    • those terms will be defined separately

    • nothing on this site creates a formal engagement by itself

    10. Governing Law

    These terms are governed by the laws of the State of California.

    11. Changes

    These terms may be updated. Continued use of the site means you accept the updated terms.

    12. Contact

    Questions: hello@havensmith.compan