Haven Smith & Company

Podcast, essays, and tools about how systems are built, why most break, and why some survive.

Making sense of the systems that shape everyday life.

Haven Smith & Company explores the human side of systems — how technology, institutions, and environments succeed or fail once real people are involved. Through essays, podcasts, and practical tools, we translate human factors, systems thinking, and design history into clear insights you can use to build safer products, smarter organizations, and more resilient lives.

Podcast

Free Toolkit

The Durability Primer Worksheet
Free

Get anytime access to our growing collection of classes, workshops, and exclusive content. New items added every month.


✓ Over 20 hours of video content
✓ Unlimited lifetime access

Toolkits

The Human Factors Starter Toolkit — Individual License

Get anytime access to our growing collection of classes, workshops, and exclusive content. New items added every month.

The Human Factors Starter Toolkit — Team License

Get anytime access to our growing collection of classes, workshops, and exclusive content. New items added every month.

The Human Factors Starter Toolkit — Enterprise License

Get anytime access to our growing collection of classes, workshops, and exclusive content. New items added every month.

Social

Gallery Block
This is an example. To display your Instagram posts, double-click here to add an account or select an existing connected account. Learn more