Frequently Asked Questions
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Your sessions can address one digital-life priority over time or several related needs. We can work on digital organization, account and device management, digital safety, important records and information, digital legacy and estate planning, family access and emergency preparation, or a specific digital challenge. We can also establish priorities, create a practical plan, review progress, and determine what to do next.
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This package is for individuals, families, professionals, and small-business owners who want more guidance and continuity than one session provides. It is especially useful when you have several digital responsibilities to address, need help with a larger project, or want ongoing support as you put your plan into practice. You do not need to be highly technical or have everything organized before you begin.
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Your purchase includes three private, 30-minute Digital Life Strategy Sessions held live via Google Meet. Each session focuses on your priorities, questions, and situation. You will receive practical guidance and clear next steps to carry out between sessions. The three sessions may be scheduled separately and used within 180 days of purchase.
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After purchasing, you will receive instructions for scheduling through the Haven Smith & Company online calendar. You may schedule all three sessions at once or book them individually as you progress. Each appointment is subject to current calendar availability. Appointments must be scheduled at least 24 hours in advance, and any changes must also be made at least 24 hours before the appointment.
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Before each session, consider the question, decision, or challenge you most want to address and gather any relevant information you may need to reference. For the first session, it may help to make a short list of everything you would like to cover across the three appointments. You do not need extensive preparation.
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Choose one session when you have a focused question or immediate challenge. Choose the three-session package when you want to work through a larger priority, address several related needs, or return for guidance as you take action. This package provides three sessions for $432, reducing the price from $149 to $144 per session and saving $15.
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Yes. You can pay $432 in full at checkout or choose the payment plan: a $216 deposit at checkout and a second payment of $216 one month later. The total is the same either way. Your sessions may be scheduled as soon as your deposit is paid and must still be used within 180 days of purchase. If the second payment fails, you will have seven days to update your payment method before scheduling is paused. See our Purchases, Refunds, Cancellations & Rescheduling Policy for full details.