For gift card recipients

Somebody gave you a gift card. Here is what it is for.

Haven Smith & Company makes guides, workbooks and printable records for the parts of modern life that never came with instructions. Passwords and accounts. Photos and files. Money that has gone quiet. The paperwork somebody will need one day.

Whoever gave you this was thinking of something specific. It is worth ten minutes to find out what.

A fair question

Is this real?

You should ask. An unexpected email containing a code, from a company you have never heard of, is exactly the shape of a scam, and we publish a guide that tells people to treat it that way.

So here is how to check this one, without taking our word for it.

Somebody you know bought it

Gift cards from us are bought by a person, one at a time. If you cannot think who, ask the people most likely to have done it before you use anything.

We will never ask you to pay us with a gift card

Nobody legitimate ever will. Anybody who calls, emails or messages asking you to buy gift cards and read out the numbers is a criminal, without exception.

Type our address in yourself

Rather than following a link, type www.HavenSmith.Company into your browser. That is good practice for any email with money attached, and it costs you five seconds.

Nothing is urgent

Our gift cards never expire. Any message telling you to act today, or that a balance is about to be lost, did not come from us.

Start here

Nine questions, and you will know what to spend it on.

We would rather you spent this on the one thing that is bothering you than on whatever happens to be at the top of the shop. The quiz takes two minutes and ends with a single answer.

Free, and nothing to install.

Take the quiz

Or start from what is bothering you

Thousands of photos and no way to find one
Passwords kept in three places, none of them good
A parent who has started asking for help
Subscriptions you are fairly sure you are still paying for
Nobody else could get into anything if they had to
A contact list that has not been true since 2014

How to use it

1
Find the code

It is in the email from us, and in the PDF attached to it. If somebody handed you a certificate instead, the code is in an email rather than on the paper.

2
Add what you want to the cart

Everything is a download, so nothing ships and nothing arrives late. Take as long as you like choosing.

3
Enter the code at checkout

Put it in the payment section. Your balance comes off the total, and whatever is left stays on the card for next time.

Redeem it the day you decide, even if you will not read the guide for a month. Most unredeemed gifts are not unwanted, they are mislaid.

What it can be spent on

Anything we sell, with nothing held back. You do not have to spend the whole balance at once.

The Digital Life Management System

Three months, three guides, the Workbook and the Record

The Digital Life Management Library

Everything we publish, including whatever comes next

The single guides

Photos, contacts, money online, fraud and scams, and more

Sessions and workshops

The live work, one to one or in a room

Questions

How much is on it?

The amount is in the email you were sent, and the remaining balance shows at checkout once you enter the code.

Does it expire?

No. There is no date to keep track of and nothing to lose by waiting.

Can I spend part of it now?

Yes. If your order comes to less than the card, the rest stays on it for next time. If it comes to more, the card goes toward it and you pay the difference.

I have lost the code

Search your inbox for Haven Smith, including the junk folder. If it is gone, get in touch and we can send it again.

Do I need to be technical?

No. Everything we write assumes you have a laptop or a phone and an afternoon, and nothing else.

Can I give it to somebody else?

The code is not tied to your email address, so you can pass it on. Whoever holds the code can spend it, which is also why it is worth keeping somewhere sensible.