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Teaching and training
Your team leaves ready to use it the next day.
- LiveRemote or in person
- ShapedAround the work your team is doing now
- PlainLanguage everyone can follow
From $1,500
Half-day trainings start at $1,500. You see the plan and the price before we book a date.
- Accessibility
- WCAG 2.2 AA
- Screen readers
- Trust and safety
- Fraud and scams
- AI-native design
- Product research
- Human factors
- Plain language
- Inclusive design
Training sticks when it matches the work on your desk.
I teach accessibility, trust and safety, and AI-native product research and design in plain language. Bring me in for your group or take one of my classes online.
Every session is shaped around the work your team is doing right now.
Your people practice on real examples, so the skills show up in the product the next morning.
Teaching and training
Learn it, practice it, and put it to work.
Every class I teach follows the same three steps, whether you learn with your team or on your own. I teach in plain language, so people in every role can follow, and you practice on real examples from your own work.
- LearnThe ideas that matter most, in plain language anyone can follow.
- PracticeHands-on work with real examples from your own products and projects.
- UseClear next steps you can put to work right away, on your own or with your team.
- Accessibility
- Trust and safety
- AI-native product research and design
Bring me in for your group, or take one of my classes online.
Take one of my classes online.
LearnFormula
Webinars and classes
Trust and safety for working professionals. Attendance counts toward continuing education units.
See my LearnFormula classes (opens in a new tab)Skillshare
Classes at your own pace
Short, practical classes you can follow step by step, whenever you have the time.
See my Skillshare classes (opens in a new tab)
Pick the format that fits your group.
For your groupHands-on sessions where your team practices on your own product.WorkshopsRemote or in person
We work through real screens and real tasks, and your team leaves with a short list of next steps.
For your groupCourses that build one skill step by step.TrainingsHalf day and up
Half-day trainings start at $1,500, and longer programs are shaped around your goals.
For your eventTalks for conferences, company meetings, and events.TalksKeynotes
I speak about accessibility, trust and safety, and building products people can trust.
On your ownWebinars and classes you can take online.ClassesLearnFormula and Skillshare
My LearnFormula webinars (opens in a new tab) count toward continuing education units, and my Skillshare classes (opens in a new tab) go at your own pace.
What is true the next morning.
- Your team knows what to look for.
- They practiced on real examples from your product.
- Everyone has a short list of next steps.
- People in every role can follow along.
- You know where to go when you want more.
Hi, I’m Ashley.
I have worked for more than twenty years in accessibility, trust and safety, and product research and design. I helped create many of the systems our day-to-day lives depend on: banking, payments, identity, and fraud protection. One of my roles was vice president of product research at JPMorgan Chase, and I hold a master’s degree in human factors and systems engineering.
I write books, teach, and build good products. Whatever brought you here, I’m glad you came.
Ashley
Read my storyYou have questions, and I have plain answers.
Do you teach remotely or in person?
Both. Tell me where your team is, and we plan the session that fits.
How many people can join?
Tell me about your group, and I shape the session to fit its size.
What does training cost?
Half-day trainings start at $1,500. You see the plan and the price before we book a date.
Do your classes count toward continuing education?
Attendance at my LearnFormula webinars counts toward continuing education units.