Plain answers to hard questions about design, access, and trust.
I write about accessibility, trust and safety, and AI-native product research and design. Every article opens plainly for the leaders who make the call and then goes deep for the people who do the work.
They arrive in your inbox as an EPUB for your phone, tablet, or e-reader, and you hear the day Accounted For can be ordered.
Check your email. Your first chapters are on their way.
While you wait, here are three good places to go next.
- Accessibility and inclusive design
- Trust and safety
- AI-native product research and design
- Digital life management
- History of design, science, and technology
- Accessibility and inclusive design
- Trust and safety
- AI-native product research and design
- Digital life management
- History of design, science, and technology
The articles I would hand you first.
- Trust and safetyWhen a design tricks people out of their money or their data, you can report it.Submitting Dark Patterns to the Federal Trade CommissionRead the article
- AI-native product research and design · Skillshare classClaude stays on brand when your brief says what to write, with a reason, and not only what to avoid.How to make Claude stay on brandRead the article
- Accessibility and inclusive designAccessibility is where good design starts, not a box to tick the week before launch.Why accessibility comes firstRead the article
Everything I write serves one goal: products people can trust.
Build it so everyone can use it.
Audits, testing, and design that work for disabled people, written for the leaders who fund the work and the teams who do it.
Keep people safe and help them recover.
Fraud, scams, and the recovery paths that fail people, plus how to organize, protect, and prepare your own digital life.
Design with AI and keep your standards.
How I research, design, and prototype with AI, and the rules that keep the work honest and on brand.
Organize, protect, and prepare your digital life.
Plain steps for your accounts, passwords, photos, and records, so the people you love can find what they need.
Learn from the people who built it first.
Stories from the history of design, science, and technology, and what they teach the teams who build products today.
Take the first chapters of Accounted For with you, free.
Every Important File Needs One Home, Not Five Copies
Learn how one authoritative file, supported by shortcuts, sharing links, and backups, helps prevent duplicates and version confusion.
Organize With Me: Rename 25 Important Files So You Can Find Them Again
Learn a simple file-naming formula and rename 25 important digital files so they are easier to identify, organize, and find again.
The Invisible Digital Work That Keeps a Family Running
Learn how to identify, organize, and share the hidden digital responsibilities behind school, healthcare, bills, devices, photographs, and family caregiving.
Your Organization’s Most Important Information Cannot Live in One Person’s Head
Learn how to identify single-person digital dependencies, document critical responsibilities, establish secure backup access, and strengthen organizational continuity.
Why an Apple Legacy Contact Is Not a Complete Digital Estate Plan
Learn what an Apple Legacy Contact can access after your death, what it excludes, and what a complete digital estate plan still needs to address.
Fake CAPTCHA Scams: 7 Warning Signs That a “Prove You’re Human” Page Is Dangerous
Learn how fake CAPTCHA and ClickFix scams trick people into running malware, the seven warning signs, and what to do if you followed the instructions.
Digital Decluttering Is an Activity. Digital Life Management Is the System.
Learn why digital decluttering offers temporary relief, and how a simple Digital Life Management system helps keep your files organized, protected, and usable.
Three Digital Junk Drawers You Can Clean Up Today
Clean up your Desktop, Downloads, and Screenshots with practical steps to reduce digital clutter and organize files without feeling overwhelmed.